Sr Mgr, Employee Communications

Location : Location US-GA-Columbus
Posted Date 4 weeks ago(6/9/2020 3:20 PM)
# of Positions

Position Summary

The Company



The Location

Columbus, GA


The Division

Aflac / Communications


The Opportunity

Senior Manager, Employee Communications


Job Summary


Under the guidance of and in collaboration with the Director of Organizational Communications, this role will be responsible for developing communications strategies and materials that educate and engage employees on what they need to know to support Aflac's US operations.


Principal Duties & Responsibilities


Develop a comprehensive, company-wide program that works in tandem with function-specific programs – content strategy, key messages and metrics


Develop and manage internal communications strategies for company priorities and key initiatives


Develop a strong understanding of HR’s strategic objectives and the role of communications in delivering them


Build relationships across the enterprise and provide strategic counsel to leaders and their teams on how to effectively engage diverse audiences of employees with business opportunities, priorities and goals


Manage internal communications channels content and accompanying editorial calendars


Build and execute comprehensive, measurable employee communications programs that support near-term business priorities and long-term growth objectives, refining when necessary to address specific opportunities and challenges


Develop employee communications materials of the highest standards for company priorities, key initiatives, critical leadership messages, change communications and employee engagement


Leverage both traditional and digital media as a means to drive company culture as well as employee engagement and alignment


Develop strong relationships with leaders across U.S. Operations to understand business objectives and priorities and align work with those objectives


Plan and coordinate employee communications initiatives and events


Oversee, generate and/or edit written and visual content for a variety of communications channels, including organizational announcements, events, executive communications, and the portal (intranet)


Create an effective metric system; analyze performance indicators to recommend improvements and drive more effective employee communications


Continually identify internal and external best practices for content creation and apply learnings to content created for employees


Coach, manage and develop the team to continue to grow as strategic counselors and trusted advisors


Other responsibilities as required or requested


Education & Experience


Bachelor's Degree Communications, English, Journalism, Public Relations or a related field


Minimum Required 8-10 years of employee communications experience


Minimum Required 5 years of management experience with demonstrated success in upskilling teams


Minimum Required Experience in creating and executing communications strategies and plans


Or an equivalent combination of education and experience


Job Knowledge & Skills


Mastery of written, oral, digital and video storytelling; ability to understand target audiences and translate complex concepts into clear and concise messages


Working knowledge and willingness to drive new forms of communications, including visual communications such as infographics and video


Strong interpersonal skills; high level of professionalism. Thrives in fast-paced environments, is flexible, collaborative and deadline driven


Strategic thinking and critical reasoning; must possess expert judgment, as well as the ability to analyze issues and opportunities, and communicate their overarching impact


Ability to work with and represent all levels of organization, from senior executive to front-line employees


Strong organizational, speech writing and project management skills


Ability to plan events


Advanced working knowledge of Word, Excel and PowerPoint


Ability to work within and cultivate a team environment • Ability to consistently meet deadlines and expectations


Advanced editing skills and knowledge of AP Style


Skill in evaluating audience needs and using a communications style and voice that best suits the requirements of the audience


Core Organizational Competencies


Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust


Core Manager Competencies


Drive For Results, Building Effective Teams, Developing Direct Reports,

Hiring and Staffing, Informing, Motivating Others


Functional Competencies


Business and Financial Acumen, Written Communications, Creativity, Organizational Agility, Presentation Skills


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